legal

Data Processing Addendum

The DPA governs how Sendlyst processes personal data on your behalf.

Roles

You (the customer) are the data controller. Sendlyst is the data processor.

Categories of data

Business contact data (email, name, company, title) uploaded by you. Engagement events (opens, clicks, replies, bounces).

Sub-processors

Current list available at privacy@sendlyst.com. We notify customers of new sub-processors 30 days in advance.

Security measures

Outlined in the Security page. Includes encryption, access control, monitoring, incident response.

Data subject rights

We provide tools for export, correction, and deletion. We assist with data subject access requests within 30 days.

International transfers

Standard Contractual Clauses (SCC) for transfers outside the EEA. EU data residency available on request.

Audit rights

SOC 2 Type II report available under NDA. On-site audits available for enterprise plans by appointment.

Signed copy

Request a counter-signed copy at legal@sendlyst.com.